Privacy Policy

1. EU-First Data Processing

SubStudio is committed to protecting your privacy. All data processing occurs exclusively within European Union borders, ensuring full GDPR compliance and the highest data protection standards.

2. Data We Collect

• Account information (email, name)
• Audio and video files you upload for processing
• Generated transcripts and subtitles
• Usage analytics and performance metrics
• Payment information (processed by EU-based payment providers)

3. How We Use Your Data

Your data is used solely to provide transcription and subtitling services. We process your audio/video content to generate accurate transcripts and subtitles. We do not use your content for training AI models or any other purposes.

4. Data Retention

Processed files are automatically deleted from our servers after 30 days. You can download your results anytime during this period. Account data is retained until you request deletion.

5. Your Rights (GDPR)

• Right to access your personal data
• Right to rectification and erasure
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6. Security Measures

We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and access controls to protect your data.

7. Contact

For privacy-related questions or to exercise your rights, contact us at info@substudio.io